Понравилось: The breakfast
Не понравилось: Мы стояли здесь на три ночи, и на все три ночи мы были без удобной подушки. More precisely, there was a pillow, but it was so thick and high that it was impossible to lie down comfortably with it (believe me it was impossible).
The reception is only open in the morning, so there was very little we could do on the first evening. The following morning, I asked if they could provide a suitable pillow, and they very kindly said they would. Unfortunately, nothing was done, and the second night we were once again without a usable pillow.
Следующее утро, я снова поднял вопрос, и тот же администратор сказал мне, что он позаботится об этом. Снова ничего не случилось, и мы выключили нашу третью и последнюю ночь без подушки.
I paid a fairly high price for a room, only to spend all three nights without something as basic as a usable pillow. Everyone was very polite and friendly, but unfortunately it felt like it was only superficial, since nobody actually did anything to solve a very real and, honestly, very easy problem.
If they had actually cared about resolving the issue, this could have been a completely different experience.
Very disappointing. В truly poor experience.
Комментарий: Without a pillow for all the nights