Понравилось: A very negative experience that fell completely short of expectations. Во-первых, когда мы прибыли в отель, мы сказали, что кондиционер не работал, и они хотели бы предоставить нам вентилятор. While it offered a bit of relief, the room thermostat still read 26 degrees (79°F).
The bathroom was very dirty, and since everything Was black—including the fixtures—the dirt was even more obvious. На вершине этого, the showerhead был покрыт в limescale. Lastly, there were numerous cobwebs on the ceiling.
However, credit where credit is two: when I brought up all these issues at the front desk, the young man was extremely helpful and polite. Besides informing us upon arrival about all the available activities and local attractions, he immediately arranged to have the room cleaned.
The manager was also very accommodating and fully refunded one of the two nights we had booked. Так, the staff was truly faultless. Another positive note is the location, which couldn't possibly be more central.
Breakfast had very limited options, but I really appreciated the ability to order freshly made dishes from a menu at no extra charge. Качество ингредиентов и еда были превосходными.
I might have expected a room like this in a 4-star hotel at a significantly lower price point, but certainly never in a 5-star superior hotel with a Michelin Key.
Не понравилось: A very negative experience that fell completely short of expectations. Во-первых, когда мы прибыли в отель, мы сказали, что кондиционер не работал, и они хотели бы предоставить нам вентилятор. While it offered a bit of relief, the room thermostat still read 26 degrees (79°F).
The bathroom was very dirty, and since everything Was black—including the fixtures—the dirt was even more obvious. На вершине этого, the showerhead был покрыт в limescale. Lastly, there were numerous cobwebs on the ceiling.
However, credit where credit is two: when I brought up all these issues at the front desk, the young man was extremely helpful and polite. Besides informing us upon arrival about all the available activities and local attractions, he immediately arranged to have the room cleaned.
The manager was also very accommodating and fully refunded one of the two nights we had booked. Так, the staff was truly faultless. Another positive note is the location, which couldn't possibly be more central.
Breakfast had very limited options, but I really appreciated the ability to order freshly made dishes from a menu at no extra charge. Качество ингредиентов и еда были превосходными.
I might have expected a room like this in a 4-star hotel at a significantly lower price point, but certainly never in a 5-star superior hotel with a Michelin Key.
Комментарий: Great staff, but disgraceful room conditions for a 5-star Michelin Key hotel, dirty and so overpriced