Not happy with some of the receiption's staff, despite requested through multiple emails and then requested physical at the reception for the early check-in for my family. One of the staff told me that they are trying to give me the room in a couple of hours and they are also giving me the Burj khalifa view room (kind of suite room) for that I have to wait, but after his shift changed another staff come and told me that room will not available till late afternoon, so I have to wait more for 8 hours or so.
And when I got my room after 10-11 hours, the room was not suite that one of the staff told me of and it's a normal apartment but spacious and the sound from the wooden floor was too much and too irritating for us, can't expect that type of thing from a such kind of property.
But overall experience was nice. In the end my family love the place that's most important thing, hope when I get the chance to stay in this property again in the future will not face this type of issues.